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Shopping with Us

The books and resources featured in our bookshop can be purchased online with a credit or debit card and delivered direct to your door.

Buying online

Once you have chosen your book, you can add it to your shopping basket by clicking on 'Add to Basket'. You may then continue browsing the bookshop or proceed to the checkout by following the instructions given. You can see what is in your shopping basket at any time by clicking on the basket icon in the top right-hand corner of the page.


If you have not purchased from this bookshop before, you will be asked to register your details for order processing. If you are already a registered user, you may use your existing username and password to continue with the transaction.

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Prices and VAT

Prices are inclusive of any applicable value added tax (VAT). VAT is not charged on books, but is added to electronic products such as CDs. We do not charge VAT if the goods are being delivered outside the EU.

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Credit and debit card payments

You need to enter your credit or debit card details in order to purchase books and resources. We accept the following payment methods: American Express, Visa, MasterCard, Delta, Switch (UK Maestro) and Solo. Unfortunately we are not currently able to accept Visa Electron or International Maestro cards.


Payment is taken when we despatch your order, and only for the items that are available for despatch. Payment for any remaining items is taken when these items are made available and despatched to you.
 

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Order confirmation

Once your card and payment has been authorised, you will receive an email confirming your order. The email will advise you about any items that cannot be supplied and will tell you the reason why.

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Post and packaging charges

All orders include FREE standard delivery within the UK and Europe!


Standard service orders are delivered by air mail and are charged at the rates below. Express service delivery by courier is available for customers outside the UK.


If you have ordered a number of items, any items that are not in stock will be despatched as they become available, at no extra cost to yourself. We will not hold up your order waiting for an out-of-stock item or a new release to arrive.


Delivery costs

 

Standard

Express

UK

FREE

 

Europe

FREE

£15

Rest of World

£8

£20

 

 

 

 

 

 

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Delivery times

Items held in stock will usually be despatched within 48 hours of us receiving your order.


If you have ordered a number of items, any items that are not in stock will be despatched as they become available, at no extra cost to yourself. We will not hold up your order waiting for an out-of-stock item or a new release to arrive.
Delivery timescales are given as a guide below.


Delivery times

 

Standard

Express

UK

2-3 days

 

Europe

5-8 days

3-4 days

Rest of World

10-21 days

4-8 days

 

 

 

 

 

 

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Tracking your order online

You can use your username and password to view the status of your order online at any time. Simply click on My Account at the top right-hand corner of the page and follow the instructions.

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Cancellation and returns

If, for any reason, you are not satisfied with your purchase, you may cancel your order. In the case of a book, simply return it to us in its original condition within 28 days from the date of purchase, stating whether you wish to receive a replacement or a full refund. If the return is the result of our error (including faulty or damaged goods), we will also refund the postage (where applicable). Please enclose either a copy of the paper invoice enclosed with the delivery, or a printout of the online receipt you were sent by email. The package should be securely wrapped and sent to:
Pearson Distribution
Returns Department
Central Park
Rugby
Warwickshire
CV23 0WB
United Kingdom


In the case of an e-book or other electronic product, please contact us directly within 28 days to receive a replacement or full refund. Call Customer Services on: (+44) (0)1279 623626, or email: customerservices@PearsonEducationBooks.com.
 

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Sales restrictions

Certain titles within our bookshop are imported from other Pearson Education companies throughout the world. For these titles we do not always have worldwide distribution rights, particularly related to sales into the US and Canada. Please note that any orders which we cannot supply will be automatically cancelled, your card will not be charged and you will be notified by email. Please check with customer services if you wish to make sure we are able to supply the book you wish to order to your country.

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