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How to contact BBC Active


Contact Us


General Queries

If you have any queries about BBC Active or any of our products that aren’t already answered in the FAQs section and that do not relate to purchases made through this website, you can email us at: BBCActive.languages.admin@pearson.com, or write to us at the following address:

Pearson Education
BBC Active
190 High Holborn


Please note, for any queries regarding your order or shopping with us, you need to email customerservices@PearsonEducationBooks.com.

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Teachers’ Queries

If you are a language teacher with any queries about our products, or if you would like to join the BBC Active Language Teachers’ Club, email us on:  BBCActive.languages.admin@pearson.com.

You can read more about the Teachers’ Club.

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At Your Fingertips Queries

If you are a language teacher or trainer who is interested in using French or Spanish at Your Fingertips, then email your enquiry to: BBCActive.languages.admin@pearson.com.

You can read more about the Fingertips programs.

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Placing Orders

You can read more about placing your order in Shopping With Us.

If your query about your order is not answered in this section, then you can contact customer services on:
0870 607 3777

or mail to: de-orders@pearson.com.

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International Distributors

For those interested in contacting distributors of BBC Active language books in USA, Canada, Australia, New Zealand and Asia, please contact:


Alf Khawaja
Sales & Marketing Manager - International & Inside Sales
Pearson Education
Edinburgh Gate, Harlow, Essex CM20 2JE, United Kingdom
Tel: +44-1279-623394
Fax: +44-1279-623472
Email: alf.khawaja@pearson.com.


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International Rights

For international licensing of all English Language Learning, Modern Languages and Pearson Schools products, please contact Elisabetta Audisio, Associate Rights Manager, BBC Active at: elisabetta.audisio@pearson.com.


For a full list of BBC Active's language products, download our latest languages catalogue.

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BBC Active Video for Learning

For videos of BBC television programmes for education and training, please contact BBC Active Video for Learning at: bbcactivevideoforlearning@pearson.com. Each title comes with a full non-theatric licence, allowing you the necessary rights permissions to use powerful BBC content in your lectures, tutorials, classroom sessions, training seminars, festivals or exhibitions. 

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Prospective Authors

If you are interested in working on any of our future language books, then we would like to hear from you. Ideally, you will have experience of writing and teaching the target language. Please send CVs to our Publisher, Debbie Marshall, at: Debbie.marshall@pearson.com.

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